Overview of Accreditation Acquainting the reviewer to accreditation, the impact of accreditation decisions, and site-visit activities.

Basic Steps in Accreditation A description of the basic steps in the accreditation process.

Roles of Team Members An overview of the various roles of team members.

Ethics of Team Members A discussion of topics including conflict of interest, confidentiality and appropriate behavior to assure that the site team members understand and represent the values of the accreditation agency.